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ING Study: Cultural Influences Impact Retirement Planning and Decision Making

Date: Feb 09, 2012

February 2, 2012  Windsor, Conn. — ING U.S. released key findings today from a comprehensive study1 commissioned by the ING Retirement Research Institute that examined the attitudes, behaviors and preparedness of different ethnic groups, including African-Americans, Asians and Hispanics, regarding their future retirement.  The research showed that while Americans of all backgrounds encounter similar barriers to saving and planning, cultural differences account for disparate experiences among the groups.  For additional information or to view the report, visit

According to the study, Retirement Revealed, all populations found retirement planning to be a daunting task.  However, ING’s research showed that Hispanics feel the least prepared, with 54% indicating they feel “not very” or “not at all” prepared.  This compares with 50% of African-Americans, 48% of white and 44% of Asian respondents indicating that they don’t feel prepared.  These feelings correspond with the amount saved in employer-sponsored retirement plans, where Hispanic respondents reported having the lowest average balances ($54,000) in their retirement plans.  This amount was considerably less than the average balance across all groups ($69,000).  In contrast, Asian respondents reported having the highest average plan balances ($81,000).

“All Americans face the growing responsibility of planning and saving for retirement.  However, there are distinct cultural differences that may affect some groups more than others when it comes to getting or staying on the right path,” said Maliz Beams, CEO of ING U.S. Retirement.  “As a leading retirement provider at the workplace and in the retail market, our mission is to help individuals retire with the dignity and financial security they deserve.  Our goal is to take the important cultural reference points from this study and turn them into customized solutions that help all our customers become better prepared — regardless of their background.”

Other key findings from the Retirement Revealed study include the following:

Financial Information:

– Non-whites were more likely than whites to get their investment information and guidance from the Internet and media.  African-Americans (54%), Asians (53%) and Hispanics (50%) indicated that the media and Internet were the primary source of getting advice and guidance compared to 45% of white respondents.
– Whites were more likely to use a financial professional.
– While nearly one-in-three (28%) of overall respondents are currently working with a financial professional, only three-quarters (75%) of this group indicated their adviser looks at their complete financial picture.
– Face-to-face communication with a financial professional is ranked the highest in terms of value provided in getting information about their retirement plan and other employee benefits.

Barriers to Saving:

– Nearly three-quarters (73%) of respondents admitted to having barriers to saving.  Among the groups, African-Americans said debt was their biggest barrier.  Needing to know more about their savings options is a greater barrier to savings for Hispanics than for any other group.

Planning Goals:

– Hispanic respondents were less focused on their future retirement goals — well over half (57%) have never calculated how much money they will need to continue their current lifestyle upon retirement.
– Seven-in-10 (70%) Hispanics did not have a formal investment plan to reach those goals.
– Only three-in-10 (29%) of overall respondents have a formal investment plan; African-Americans are most likely to have one (32%); whites are least likely (28%).

Emergency Savings: 

– Just under half (41%) have virtually no emergency savings (one month or less).  This increases to nearly half for Hispanics (47%) and 50% for African-Americans, while only one-in-four Asians have one month or less saved for emergencies.

Purchasing Priorities:

– Asians appear to be most prepared for retirement, but had a tendency to place a higher priority on lifestyle choices, such as purchasing a nice house or car, than planning for retirement.

“There are certainly more similarities than differences among the ethnic groups when it comes to retirement planning, but distinctions do exist and understanding them can be critical to future retirement success,” added Fabian Gonzalez, vice president of Multicultural Sales at ING U.S.  “For example, many times in the Hispanic community, parents will sacrifice their own financial future in order for their children to advance.  By researching and learning about the rationale behind decisions like this, we can better understand our customers and help them achieve their financial goals.”

Additional findings from the study include:

– Nearly one-in-four African-Americans (23%) have life insurance coverage equal to four to five times their salary, higher than the total population (18%).  This corresponds with African-American respondents indicating that they were the most likely to leave life insurance proceeds to their heirs (70% vs. 53% of the total sample).
– More than six-in-10 (63%) of African-Americans cite reducing debt as their most important short-term financial goal.
Hispanics are the most likely (57%) to want more education about investments and retirement options from their employer, compared to all respondent groups (47%).
– Asians are the least likely to have a last will and testament (26%), compared with 31% for Hispanics and 37% for white respondents.

For additional information on the ING’s Retirement Revealed study and to read the report, visit

1Findings are from an online survey conducted by ORC International during the period of Oct. 5-13, 2011.  Respondents were 4,050 adults (including 500 African-Americans, 500 Hispanics and 350 Asians) between the ages of 25 and 69 who are employed full-time with an annual household income of $40,000 or greater.  Data were weighted to make the results representative of the U.S. population.

Press inquiries:
Phil Margolis
Office: 860.580.2676
Cell: 860.805.7642 

About ING

ING U.S. is a subsidiary of Dutch-based ING Groep N.V.  In the U.S., the ING (NYSE: ING) family of companies offers a comprehensive array of financial services to retail and institutional clients, which includes retirement plans, life insurance, mutual funds, managed accounts, alternative investments, institutional investment management, annuities, employee benefits and financial planning.  ING holds top-tier rankings in key U.S. markets and serves approximately 15 million customers across the nation.  For more information, visit